What is Indus Ethnics?

Indus Ethnics is a premium ethnic lifestyle brand dedicated to preserving India's rich textile heritage through handwoven, handcrafted, and sustainable products. Every creation reflects skilled craftsmanship, timeless traditions, and contemporary elegance.

What makes Indus Ethnics different?

Our products are: Indus ethnics is more than a clothing brand it is a celebration of indias ancient heritage we blend timeless craftsmanship with traditional design using natural dyes breathable cotton and sustainable material Heritage-first philosophy Indus Ethnics isn't just selling clothes — it's carrying forward India's ancient design traditions. Every piece is rooted in that cultural lineage rather than chasing passing trends. Craftsmanship over mass production The brand blends timeless, traditional techniques with genuine craftsmanship, giving each garment a handmade sensibility that fast fashion can't replicate. Natural, conscious materials Natural dyes instead of synthetic chemical colors Breathable cotton for everyday comfort, suited to Indian climates Sustainable materials that reduce environmental impact It’s not just a product - Customers aren't just buying clothing, they're buying into a celebration of India's heritage, which gives the brand emotional and cultural resonance beyond aesthetics alone.

Are your products truly handmade?

Yes. Most of our products are woven and finished entirely by hand by skilled artisans. Because each piece is individually crafted rather than mass-produced, you may notice slight variations in weave, texture, embroidery, or color from one item to the next — these aren't flaws, but a mark of authenticity that makes every piece one-of-a-kind.

What fabrics do you use?

Product-specific fabric details are mentioned on each product page.

Are your products eco-friendly?

Yes. Sustainability is one of our core values. We focus on responsible sourcing, handcrafted production, minimal waste, and ethical manufacturing wherever possible — so every piece is as kind to the planet as it is beautiful to wear.

Why might the color of my product look slightly different from what's shown online?

Because our textiles are handcrafted using natural dyes, slight variations in shade are completely normal and part of what makes each piece unique. Additionally, screen settings, brightness, and lighting conditions can affect how colors appear on different devices — so the actual product may look subtly different from the image online.

What does "handcrafted" mean?

Handcrafted means the product is made by hand with a high level of manual skill, care, and attention — rather than being mass-produced in factories. It reflects the personal touch and expertise of the artisan behind every piece.

Do you ship internationally?

Yes. We ship both within India and internationally to select countries.

Shipping Policy – Indus Ethnics

Indusethnics.com is committed to deliver your order with good quality packaging within given time frame. We request you to kindly take note of the following terms with respect to our shipping and delivery policy:

We ship throughout the week, except on weekends & Public holidays. To ensure that your order reaches you in a timely manner and in good condition, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Indian Speed post.
We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders.
Orders are dispatched within 24 to 48 hours from the time of placing the order. For major cities, most orders are delivered within 4/8 working days. Specially ordered or made-to-order artisan products may require 15-20 days or even longer, depending on the craftsmanship, materials, and time involved in creating each piece.
All orders will be delivered to the shipping address provided by the customer at the time of placing the order. Once an order has been dispatched, the delivery address cannot be changed or modified.
Our standard delivery timeline within India is 4-8 working days under normal circumstances.
Delivery may be delayed due to force majeure or other circumstances beyond our reasonable control.
All deliveries within India are free of shipping cost.
If you think you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at Mo. No.+91 9979634164 or email us at contactus@indusethnics.commention your Order ID. We will personally ensure that a new product is issued to you with no additional cost subject to availability or else your money will be refunded within 10-12 days. Please make sure that the original product tag and packing is intact when you send us the product back.

International Shipping

We deliver worldwide. You can order online directly through our website for delivery to your country.

In the event you are unable to find your country in our delivery list, kindly drop an email to contactus@indusethnics.com with the SKUIDs of products you are interested in ordering with your address and contact details. We will get back to you with the total amount of the product including the shipping charges based on the weight of your products. Also, we will send you a payment request through which you can pay.

Shipping charges are calculated automatically at checkout based on the weight of the products in your cart. For international orders, any applicable customs duties, import taxes, or other charges imposed by the destination country shall be borne entirely by the customer. All international delivery will be payable by the customers.
Express Delivery options available at additional cost. Email us (contactus@indusethnics.com) for details with shipping address.
Orders are generally shipped within 48 hours (2 working days) of receipt of payment. However, specially ordered or made-to-order artisan products may require 15-20 days or longer, depending on the craftsmanship, materials, and time involved in creating each piece.
We ship through reputed logistics partners and Indian Speed Post based on the country to which the product needs to be delivered.
Any applicable customs duties, import taxes, clearance charges, or other fees imposed by the destination country shall be borne entirely by the customer and must be paid within 2 days of the shipment arriving at the destination country/location, or within the timeframe specified by the local customs authority. If the customer fails or refuses to pay such charges, resulting in the shipment being returned, abandoned, confiscated, destroyed, or otherwise disposed of by customs or the carrier, the order shall not be eligible for a refund.
For international orders, if an incorrect or incomplete shipping address is provided by the customer and the shipment needs to be redirected, re-shipped, or re-initiated, any additional shipping, handling, customs, or other applicable charges shall be borne entirely by the customer.
If a shipment is lost in transit or confirmed as undelivered by the courier, Indus Ethnics LLP will initiate an investigation with the courier and, where applicable, arrange a new product of similar value or other appropriate resolution. Customers must report a non-delivery within 7 days of the expected delivery date and provide any information reasonably required for the investigation. Resolution may take up to 15 working days, depending on the courier’s investigation and confirmation. Claims arising from an incorrect or incomplete shipping address provided by the customer are subject to our Shipping Policy and may not be eligible for refund.
In case of any further queries, do feel to reach our customer care team on:+91 9979634164 or contactus@indusethnics.com

Shipping Policy

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